運送政策
Thank you for choosing BrightKey Futurist! Below is our shipping policy, outlining how we deliver our digital products and services.
1. Digital Products and Services
- All BrightKey Futurist products, including templates, custom designs, and creative services, are delivered digitally.
- You will receive a download link or access to your purchased product immediately after payment is successfully processed.
- For custom design services (e.g., BrightTailor), the final deliverables will be sent to your registered email address or via your chosen communication method upon completion.
2. Delivery Timeline
- Instant Downloads: For templates and other pre-designed digital products, download links are available immediately after payment.
- Custom Services: Delivery timelines vary by service and are outlined on the product page.
3. Delivery Method
- All products and services are delivered electronically via email or download link.
- No physical shipping is required.
4. Delivery Issues
- If you do not receive your product within the specified timeframe, please check your spam or junk mail folder.
- For technical issues or delivery problems, contact us immediately at info@brightkeyfuturist.com.
5. Accuracy of Information
- Please ensure that the email address you provide during checkout is accurate.
- BrightKey Futurist is not responsible for delays or non-delivery caused by incorrect or incomplete information provided by the customer.
6. Non-Refundable Shipping
- As our products are digital, no physical shipping fees apply.
- Refunds are not available for digital products once they have been delivered, as outlined in our Return and Refund Policy.
7. Contact Us
If you have any questions about your delivery, please reach out to us at:
- Email: info@brightkeyfuturist.com
- Phone: +852-57751281
This Shipping Policy ensures that your customers understand how your digital products are delivered, minimising confusion and supporting a smooth transaction process.